Privacy Policy

Last Modified: July 7, 2025

Thank you for your interest in InsForge, Inc. ("InsForge," "we", "our" or "us"). InsForge provides a comprehensive Backend-as-a-Service (BaaS) platform specifically designed for AI coding agents, offering database services, authentication, file storage, API management, and agent orchestration capabilities. This Privacy Notice explains how information about you, that directly identifies you, or that makes you identifiable ("personal information") is collected, used and disclosed by InsForge in connection with our website at insforge.com (the "Site") and our services offered in connection with the Site (collectively with the Site, the "Service").

What Does This Privacy Notice Apply To?

This Privacy Notice explains how we use your personal information when you use the Service, either as an individual customer, through AI agents, or when you access the Service through one of our enterprise customers' accounts. We are the data controller of your personal information when we use it as described in this Privacy Notice, meaning that we determine and are responsible for how your personal information is processed.

Our Service allows customers to submit, manage or otherwise use content relating to others, including data generated by AI agents, end users of applications built and managed through the Service, or their employees and contractors ("Customer Data"). We use such Customer Data primarily as a processor, meaning we process such Customer Data on behalf of and under the instructions of the relevant customer, in accordance with our data processing addendum.

Region-specific Disclosures

  • California - Your California Privacy Rights: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes. We may use tracking tools to measure advertising performance and deliver personalized ads. You can manage your preferences in the Privacy Settings.
  • Nevada: We do not sell your personal information within the meaning of Chapter 603A of the Nevada Revised Statutes. However, if you would like to submit an opt-out request, please contact us at info@insforge.dev.
  • European Economic Area, United Kingdom or Switzerland: If you are located in the EEA, UK, or Switzerland, please see the Privacy Disclosures for additional European-specific privacy disclosures, including lawful bases for processing, cookie usage, and your rights regarding personal information.
  • Note for International Visitors: Personal information may be transferred to, stored and processed in countries other than where it was collected. Our Services are primarily hosted in and provided from the United States.

1. Information We Collect and Our Use

We collect personal information in connection with your visits to and use of the Service, including information from AI agents operating on your behalf.

Information That You Provide

Registration information: We collect personal and/or business information when you register for an account, including your name, email address, GitHub username, and organization details. We use this information to administer your account, provide services, and communicate with you.

AI Agent Configuration: We collect information about AI agents you configure to use our Service, including agent identifiers, authentication credentials, and operational parameters. This helps us provide agent-specific services and monitor agent behavior.

Payment information: We collect transactional information for subscriptions and usage-based billing. We use third-party payment processors (including Stripe) and do not retain credit card numbers.

Communications: When you communicate with us, we collect your contact information and communication contents to respond to inquiries and improve our services.

User Content and AI-Generated Data: After registration, you may create, upload, or transmit files, documents, data, or information as part of your use of the Service, including data generated by AI agents. This includes inputs provided to AI systems and outputs generated in response. You have full control over this information.

Information from Third Party Sources

Single Sign-On: We use SSO services like GitHub to authenticate accounts. We receive information such as your name, username, email address, and profile information in accordance with third-party authorization procedures.

AI Agent Integrations: We may receive information from third-party AI services, development platforms, and code repositories that integrate with our Service to provide enhanced functionality for AI agents.

Social Media: When you interact with our Site through social media, we may receive profile information, usernames, and other data you permit the social network to share.

2. How We Share Personal Information

We may share your personal information in the following instances:

  • Service Providers: We share information with third-party service providers who help deliver or improve our Services, including AI/ML service providers, cloud hosting services, payment processors, and analytics providers. These third parties are subject to confidentiality restrictions.
  • AI Service Partners: We may share data with AI service providers (such as OpenAI, Anthropic, or other AI model providers) solely to provide AI-powered features of our Service, subject to appropriate data protection agreements.
  • Legal Requirements: We may share information as required by law, to comply with legal process, or to protect the rights, property, or safety of InsForge, our customers, or others.
  • Business Transfers: We may transfer information in connection with any merger, acquisition, or sale of assets, with reasonable efforts to ensure consistent treatment of personal information.
  • With Your Consent: We may share information for any other purpose with your prior authorization.
  • Aggregated/Anonymized Data: We may share aggregated or anonymized information that does not reasonably identify you directly or indirectly.

3. Control Over Your Information

Email Communications

You may receive emails regarding Service updates, products, or promotional offers. Our marketing emails include tracking technologies to assess engagement. You can unsubscribe using the links in our emails. Note that you cannot unsubscribe from certain service-related communications.

Modifying Account Information

You can modify certain account information through your account settings. If you have provided consent for AI-powered services, you can update preferences or withdraw consent through account settings. For User Content, you can use Service features to edit or delete information. For other requests, contact us at info@insforge.dev.

AI Agent Data Management

You can manage AI agent configurations, review agent activity logs, and control data sharing preferences for AI-powered features through your account dashboard.

4. How We Use Cookies and Other Tracking Technology

We and our third-party partners automatically collect usage information through tracking technologies including cookies, web beacons, and similar technologies.

We collect:

  • Device and software information (IP address, browser type, operating system)
  • Mobile device identifiers and location information (where permitted)
  • Usage patterns and navigation behavior
  • AI agent interaction patterns and performance metrics

We use this data to:

  • Remember user preferences and settings
  • Provide custom content and AI agent recommendations
  • Monitor Service effectiveness and AI agent performance
  • Analyze usage patterns and demographic information
  • Diagnose technical problems
  • Provide and enhance our services
  • Measure advertising effectiveness and deliver personalized ads (with consent)

You can manage cookie preferences through your browser settings or our Privacy Settings panel. Note that blocking cookies may negatively impact your experience with AI-powered features.

5. Data Retention and Security

We retain personal information for the length of time needed to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

For AI-generated data and agent interactions, we apply specific retention policies based on:

  • The type of data and its sensitivity
  • Legal and regulatory requirements
  • Customer preferences and configurations
  • Business necessity for AI model improvement

We implement commercially reasonable physical, technical, and organizational measures to protect information security, including:

  • Encryption in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and monitoring
  • Incident response procedures

However, no security system is completely secure. We will notify affected individuals and take appropriate steps in accordance with applicable laws if a security breach occurs.

6. Links to Third-Party Websites and Services

Our Site may provide links to third-party websites or services, including AI model providers and development tools. We are not responsible for the practices of these third parties. Your interactions with third-party services are subject to their respective terms and policies.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. Contact us at info@insforge.dev if you believe we have collected information from a child under 13.

8. Changes to Privacy Notice

We reserve the right to change this Privacy Notice from time to time. We will notify you of material changes through appropriate means, such as email notification or prominent notice on our Site. It is your responsibility to review this Privacy Notice periodically.

9. Contact Us

For inquiries about this Privacy Notice, please email us at info@insforge.dev.